Currently free cancellation is not generally accepted.

However we accept free cancellation or modification if it is sure or highly likely that the travel cannot take place at the intended date of arrival because of officially imposed restrictions (e.g. border closure, travel restrictions, travel warnings, no flights possible). Please contact us shortly (about 14 days) before your trip to cancel or modify your reservation.

If the situation for the travel date cannot be anticipated at the momentm but you wish to cancel or modify anyway now, the regular cancellation policy from the time of booking is applied.
Please contact us for individual questions.

In case you have to cancel for reasons of sudden personal sickness, cancelation fees apply. Please check with your travel insurance or credit card provider if you have insurance coverage. We will issue a cancelation invoice you can use to claim against your insurance.

This policy is only valid for reservations placed directly with us. Policy as agreed upon at the time of booking as stated in the confirmation always takes precedence.

Free cancelation within 24 Hours of placing the reservation.

Cancelation fees for cancelations up to 3 month before arrival:
handling fee 40 € + no cancelation fee OR free modification of reservation (depending on availability, rate may be different for different travel dates; no reduction in total price allowed for modified reservation)

Cancelation fees for cancelations up to 1 month before arrival:
handling fee 40 € + cancelation fee of 40% of the full stay’s charge OR free modification of reservation (depending on availability, rate may be different for different travel dates; no reduction in total price allowed for modified reservation)

Cancelation fees for cancelations up to 7 days before arrival:
handling fee 40 € + cancelation fee of 70% of the full stay’s charge

Cancelation fees for cancelations less than 7 days before arrival:
handling fee 40 € + cancelation fee of 90% of the full stay’s charge

To avoid unnecessary expenses in case of cancellation due to sickness or some other important reasons we recommend protecting yourself with the Hotel Cancellation or Hotel Cancellation Plus Insurance. Starting at an insurance premium of just 4% of the booked value your are covered!

Take a look at the following insurance offerings by Europäische Reiseversicherung – buy your insurance right now online:

• Hotel Cancellation Insurance

Free cancelation up to 1 day before arrival!

Cancelation fee for cancelations on the day of arrival or no-shows:
100% of the price of the first night of the booked stay.

Free cancelation up to 14 days before arrival!

Cancelation fees for cancelations up to 1 day before arrival:
cancelation fee of 50% of the full stay’s charge.

Cancelation fee for cancelations on the day of arrival or no-shows:
100% of the full stay’s charge.